Refund policy

At Reef Label, we are committed to providing high-quality products and excellent service. If you are not completely satisfied with your purchase, please follow the steps below to return your product:

Return Period:
Products may be returned within 30 days of receipt.

Return Policy:
Items must be in the same condition as received, unused, and in their original packaging.

Return Procedure:
Contact us at support@reeflabel.com to initiate the return. We'll provide you with a return address.

Return costs:
The customer is responsible for return shipping costs, unless the products are defective or incorrect.

What should I do if I receive a defective product?
Don't worry! If you receive a defective product, we will replace it free of charge, but you must notify us and return it within 30 days.

Exchange:
The fastest way to ensure you get what you want is to return the item you already have and, once the return is approved, purchase a new one separately.

Returns:
Once your return is received and inspected, we will notify you by email whether it has been approved or rejected. Approved refunds are automatically processed and applied to your credit card or original method of payment within 7 business days.

Contact Information:

Email: support@reeflabel.com

Telephone: +61404312421

Address: 15 Rymill Pl, Bundeena NSW 2230, Australia

Customer Support :  Monday to Friday, 9:00 AM to 5:00 PM

Response Time:  We strive to respond to most inquiries within 24 hours.